本文主要讲酒店行业的人力资源管理制度，酒店行业的人力资源管理(Human Resources Management，简称HRM)负责评估员工的绩效，并制定提高员工绩效的策略。评估组织中员工的绩效有各种不同的过程。绩效管理作为人力资源管理的重要组成部分，在这个问题上是最重要的。衡量员工绩效的方法有多种，如平衡计分卡、关键绩效指标等，可以有效地衡量员工的绩效。人力资源经理在酒店组织的战略成功中起着至关重要的作用，因为他能让员工发挥出最佳的绩效(Boxall和Purcell, 2009)。本篇澳洲会计学论文代写文章由澳洲论文通AssignmentPass辅导网整理，供大家参考阅读。
The Human Resources Management (HRM) of the hospitality industry is responsible for assessing the performances of the workforces and making strategies for improving the performances of the employees. There are various processes for assessing the performance of the employees in the organizations. In this matter, the performance management, which is a crucial part of the Human Resources Management (HRM) is the most important. There are several means of measuring the performance of the employees, such as balance scorecard, Key performance indicators, etc. can help in effective measurement of the performances of the employees. The HR manager plays vital role in the strategic success of the hospitality organization by bringing out the best performances from the employees (Boxall and Purcell, 2009). There are several methods applied by the HR manager to manage the performance of the employees of the organizations. The most important methods are as follows:
Reward system: The reward system is one of the most important systems that help in improving the performance of the employees of the hospitality sectors. With the effective rewarding system, the HR manager can bring out optimum performances from the employees, which helps in improving the productivity of the employees, the organization and with improved productivity, the profitability of the organization is improved (Truss, Mankin and Kelliher, 2013).
Special mention: The HR manager often specially mentioned the good performance of the employees in from of the other employees. It helps in boosting up the confidence of the employees and also encourages the employees to deliver the best performance to the organization.
A public thank you: The public thank you is considered as the effective instrument for improving the performance level of the employees. The public thank you helps in improving the seal esteem of the employees as they encourage providing their best to the organization (Boxall and Purcell, 2009).
Appraisals: The appraisal system is a very good system that supports the enhancement of the performance of the workforce of the organization. The appraisal system supports the HRM managers in assessing the performance of the employees. Moreover, the employees are encouraged to provide better performances from their pervious performances.
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