论文代写:营销管理

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18/01/2018

论文代写:营销管理

CRM系统对于数据仓库具有关键的可靠性,以确保在营销,管理和其他活动的业务的多个功能方面提供客户数据。可以考虑使用数据仓库来描述在不断增加新信息的情况下大容量数据的存储(Chen et al。,2007)。可以很容易地检索这些信息,仅用于决策的目的。在功能方面共享客户的信息使企业能够加强与每一位客户的关系,并做出非常有利可图的生产决策。公司应该重点培训员工,使其能够有效地使用CRM(Deng&Li,2008)。其中一种方法是识别和确认各个系统中的热心或技术精通的员工。必须为员工提供适当的培训,以最大限度地利用CRM。客户的行为必须在整个销售周期中得到适当的跟踪。在销售电话之前,收集关于社交媒体的考虑的数据以及在每个频道上共享不同信息的识别(Jones&Ranchhod,2007)。这为销售支持的适应性平台提供了范围。销售部门的代表应该跟踪最重要的内容。保持一致的流程进一步变得至关重要,以便以适当的方式更新和管理客户数据。每个销售代表在每次完成具体工作时都可能会遇到难以输入信息的问题(Kim&Hawamdeh,2008)。提供了易于使用的应用程序,以确保在每一次努力中收集准确的数据。

论文代写:营销管理

The system of CRM has key reliability upon a warehouse of data ensuring the availability of customer data in several functional aspects of the business like marketing, management, and other activities. Data warehouse can be considered for describing the storage of large data on capacity with the constant addition of new information (Chen et al., 2007). There can be easily retrieval of this information and are utilized solely for the purposes of decision making. Sharing information of customer across functional aspects enables the business for the enhancement of relationships with each and every customer, and making extremely profitable and productive decisions. The company should be focusing to train the employees for the consistent utilization of CRM in an effective manner (Deng & Li, 2008). One way of doing the same is the identification and acknowledgment of eager or tech savvy employees within the respective system. The employees must be provided with appropriate training for the best utilization of CRM in maximizing the results. The behaviour of customers has to be tracked appropriately in the entire cycle of sales. Prior to the call of sales, gathering data regarding the consideration of social media and identification of different information being shared across each and every channel (Jones & Ranchhod, 2007). This provides scope for an adaptive platform of sales enablement. The reps from sales department should be tracking the content crucial for resonating the most. It further becomes crucial to maintain a consistent process such that customer data is updated and managed in an appropriate manner. Difficulties can be faced in focusing every sales rep for entering information on customer every time specific work is done (Kim & Hawamdeh, 2008). There is provision of easy- to- use application for ensuring the collection of accurate data in every effort.

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