According to various critics and the scholar, the root of reflective listening lies in psychology and counselling and is often regarded as the “therapist’s hypothesis”. In this particular listening, the listener listens to the words of the speaker in this notion in mind that the speaker would reveal how he/she perceive themselves and the situation they are belonging to. Critics have identified four important components of effective listening with respect to reflective listening, and those are empathy, acceptance, congruence and concreteness. Therefore, some of the important listening styles that could be identified here are:
Empathy: Listening to the speaker without being judgmental and without any biasness. Responding to the speaker in such a way, the speaker feels that his/her viewpoints are supported in this particular case. It allows the listener to listen deeply and accurately to the words of the other person who is there (Rautalinko, 2013).
Acceptance: It is closer to the concept of empathy and to the concept of politeness that I have learned in this course. It does not refer to either agreement or disagreement on any matter spoken by the speaker. It just refers to having a positive attitude to what the speaker is saying and giving him/her the chance to express them fully.